Digital healthcare: MyHealthONE reaches 1 million patient milestone

Hand holding iPhone with MyHealthOne site

Graphic that says 1 Million User Accounts with the MyHealthOne logoMore than one million patients, consumers and caregivers have decided to connect with us through our online hospital patient portal known as MyHealthONE. Serving 1 million patients with this foundational digital healthcare portal signifies a tremendous accomplishment that deserves much celebration.

MyHealthONE connects patients to healthcare

The vision for MyHealthONE began six years ago with an initial business case.

“MyHealthONE has been a significant, internal development effort that is providing patients a number of features to help them manage their own healthcare services from the convenience of their mobile device or computer,” said Marty Paslick, HCA Healthcare Senior Vice President and Chief Information Officer.

Today an online patient portal is something patients, consumers and caregivers expect. Our culture is on-the-go and individuals are looking for ways to connect online. MyHealthONE connects them to their healthcare securely – no matter where they are.

Whether a patient is having a baby at an HCA Healthcare hospital in California, goes to the ER in Florida, or gets an x-ray in Virginia, MyHealthONE follows them and provides them access to their entire healthcare history.

When a patient is discharged, our connection with the patient can continue through MyHealthONE. Care teams have a way to provide information to patients online before, during and after encounters.

“As we have reached major milestones in the launching and adoption of our consumer and patient-facing portal MyHealthONE, we are ultimately changing the way HCA Healthcare facilities interface with patients, giving them more direct, more meaningful control of their care,” said Dr. Jonathan Perlin, President, Clinical Services and Chief Medical Officer.

So what’s next?

While reaching this milestone is significant, studies of how patients are actually using MyHealthONE are fueling plans for enhancements.

“We are eager to explore what’s next when it comes to a mobile app for MyHealthONE. As we undertake a journey towards mobile, our goal is to provide a seamless connection to all online assets. We are looking at how to take advantage of features native to mobile devices, and we want to be intentional as we integrate with the larger mobile ecosystem,” said Danny Schunk, IT&S Vice President of Service Lines and Corporate Solutions.

MyHealthONE is for you, too

1 million is a milestone to celebrate to be sure, but we are just getting started. Are you one in a million with a MyHealthONE account? If so, you can introduce it to family and friends who are seeking ways to manage their hospital healthcare online. If you haven’t explored all that MyHealthONE has to offer, register today at

HCA Healthcare 50th Anniversary
In 1968, HCA Healthcare was conceived by two physicians and an accomplished business leader — Dr. Thomas Frist Sr., Dr. Thomas Frist Jr., and Jack Massey. This year, HCA Healthcare celebrates its golden anniversary and the culture of caring established by our three founders 50 years ago. To help us celebrate our 50th year, we’ll share stories here that reflect HCA Healthcare’s mission – above all else, the care and improvement of human life – and our pledge to improve life and make history for the next 50 years and beyond.

About HCA Healthcare

HCA Healthcare, one of the nation's leading providers of healthcare services, is comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 colleagues are connected by a single purpose — to give patients healthier tomorrows.

As an enterprise, we recognize the significant responsibility we have as a leading healthcare provider within each of the communities we serve, as well as the opportunity we have to improve the lives of the patients for whom we are entrusted to care. Through the compassion, knowledge and skill of our caregivers, and our ability to leverage our scale and innovative capabilities, HCA Healthcare is in a unique position to play a leading role in the transformation of care.

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