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‘This hospital loves Jacksonville’: HCA Healthcare trauma center response to gaming tournament shooting

Three nurses with a male patient in hospital gown
Nursing team pictured with survivor who was treated for a gunshot wound to the foot.

Jacksonville, Florida is the latest community to join a club that no one wants to be a part of – a mass shooting. Two people were killed and 11 were wounded after a gunman opened fire Sunday at a video game tournament in the downtown area.

HCA Healthcare’s Memorial Hospital in Jacksonville – designated a Level II Trauma Center just one month prior – received four victims, three of whom had sustained gunshot wounds.

“It was a very sad day for our Jacksonville community,” Memorial CEO Brad Talbert said, talking to reporters. “While our hearts are heavy for the impacted families, we are grateful for our physicians and caregivers who successfully treated these patients and for our extended healthcare team who helped them and their families through this unspeakable tragedy.”

Colleagues from every department worked side by side to treat the invisible wounds of this life-changing event. Whether it was connecting patients to out of town family, arranging travel due to missed flights, offering a listening ear or creating care packages, Memorial caregivers put the HCA Healthcare mission into action: above all else, the care and improvement of human life.

The recovering community also rallied together in support of the victims and care teams at Memorial.

“This hospital loves Jacksonville,” Talbert said. “The outpouring support from the community was moving and reaffirmed that, together, we will heal.”

Five nurses with a male patient

Nursing team pictured with survivor who was treated for a bullet graze to the head.

Four men talking in hospital room

Patient survivors reunite at Memorial Hospital.

Group of hospital caregivers

Members of Memorial Hospital ER and trauma team.

Memorial Hospital, an affiliate of HCA Healthcare, is a Level II Trauma Center with physicians and staff specially trained to care for the critically-injured. Memorial is a member of HCA Healthcare’s South Atlantic Division

About HCA Healthcare

HCA Healthcare, one of the nation's leading providers of healthcare services, is comprised of 186 hospitals and more than 2,000 sites of care, in 20 states and the United Kingdom. Our approximately 275,000 colleagues are connected by a single purpose — to give patients healthier tomorrows.

As an enterprise, we recognize the significant responsibility we have as a leading healthcare provider within each of the communities we serve, as well as the opportunity we have to improve the lives of the patients for whom we are entrusted to care. Through the compassion, knowledge and skill of our caregivers, and our ability to leverage our scale and innovative capabilities, HCA Healthcare is in a unique position to play a leading role in the transformation of care.

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