New life and hope during COVID-19: HCA Healthcare’s commitment to mothers and babies

Little boy looks through window at infant being held by an adult
(Macon, Ga.) “He was ecstatic and it was a heartwarming moment that we never thought we would get. Just that one inch piece of glass made all the difference,” said John Curtis. John’s daughter, Laney, was able to meet her big brother for the first time during one of Coliseum Medical Centers‘ daily window visit times, which were stood up in the midst of COVID-19 visitor restrictions.

In these unprecedented and unpredictable times – moments of new life and hope shine through. Amy Casseri, vice president of women’s and children’s services at HCA Healthcare, shares our organization’s steadfast commitment to mothers and babies during COVID-19.

Mother sitting in hospital bed, holding infant with father sitting in chair next to them
(Orange Park, Fla.) During COVID-19, Ian and Monica welcomed their daughter, Alana, to the world at HCA Healthcare’s Orange Park Medical Center.

Each year, hundreds of thousands of expectant mothers place their trust in HCA Healthcare to bring their babies into the world. For decades, we’ve worked to ensure that we’re providing the safest possible environment for both mothers and babies. We’ve invested in research to identify, standardize and scale best practices that have reduced our maternal mortality rate to less than half the national rate. And, during COVID-19, our commitment to care like no other for mothers and babies is no different.

We have dedicated staff working hard to ensure YOU – our expectant mothers – have a healthy and positive pregnancy and birth. Every birth is unique and we will continue to ensure a safe environment for one of the most important moments in a mother’s life.

While much is still being learned about COVID-19, the health of our pregnant patients is and has always been a top priority. HCA Healthcare’s dedicated teams of expert nurses, physicians and midwives are committed to providing the safest and most effective care.

Did you know? In 2019, across HCA Healthcare’s more than 2,000 sites of care, we delivered nearly 220,000 new babies. Our safety standards have been promoted by The American College of Obstetricians and Gynecologists, The Association of Women’s Health, Obstetric and Neonatal Nurses, and March of Dimes.

Mother and father looking down at infant baby in mother's arms
(Tallahassee, Fla.) During COVID-19, Casey and Cephus’ son was born at HCA Healthcare’s Capital Regional Medical Center.

Policies to protect you.

At this time, our policy allows a named visitor to be present for your birth, provided that they meet the hospital’s health screening requirements. However, it’s important that you stay in close contact with your OB, or contact the facility where you’re delivering, as these policies may change due to unforeseen circumstances.

Before you arrive at the hospital, we want to make you aware of a few additional precautionary steps we are taking. We have a number of screening questions in place for all patients and visitors before entering the building. Again, this is precautionary and helps maintain the safety of all involved, while limiting the spread of any potential infectious illnesses.

Dedicated to your safety.

Our colleagues are dedicated to keeping you safe. All of our care givers have been trained on hand hygiene and other infection control measures.

To protect yourself and our colleagues, it’s imperative that you follow the latest government advice about social distancing; stay away from public places and avoid anyone who has symptoms suggestive of COVID-19. Please continue to refer to the current guidance on infection prevention for yourself and your household; direction from the Centers for Disease Control and Prevention (CDC) in regard to pregnancy and breastfeeding can be found here.

We ask patients and their named visitor to be particularly vigilant with respect to social distancing in the 14 days prior to admission.  No children or additional visitors will be permitted.

Any mother with a confirmed COVID-19 case or who is experiencing symptoms will be supported in taking all possible precautions to avoid spreading the virus to her infant. Whether and how to start or continue breastfeeding will be determined by the mother in coordination with her healthcare providers.

For those who have or are suspected to have COVID-19, we have created policies and procedures to help ensure that those who have remained unaffected are kept safe and well.

Rest assured that we have robust procedures in place to help prevent the spread of COVID-19 within our hospital and in the community. To reduce unnecessary traffic to the hospital, all parent education classes and tours have been cancelled for the foreseeable future; where possible we have introduced virtual tours and classes.

Female medical professional standing and performing an ultrasound on a pregnant woman who is seated in the driver's seat of her parked car with the door open
(Nashville, Tenn.) During COVID-19, for patients that are unable to come in to the office, Centennial Women’s Group offers innovative drive up OB visits for certain appointments. From the car, care teams can check patient’s blood pressure and monitor baby’s heartbeat.

What to do when you go into labor.

If you think your labor has started, or if you need to go to the hospital due to an emergency or concern about the baby, know that we will be here to support you.

Our priority is providing you with safe and effective care, and we are committed to partnering with you in our efforts to care for you and your baby during this time.

We know this experience may not be what you anticipated. However, we will continue to go above and beyond to help you get the most out of this experience while adhering to the guidelines set in place to keep you and your baby safe and healthy.

Headshot of Amy Casseri
Amy Casseri, HCA Healthcare’s vice president of women’s and children’s services


Amy Casseri

Vice President, Women’s and Children’s Services

Medical professional in personal protective equipment using iPad to take photo of newborn baby
(Houston, Texas) At The Woman’s Hospital of Texas, NICUs are equipped with iPads for nurses to help parents connect with their babies virtually. Although parents of NICU patients are permitted to visit, the new presence of this technology ensures that under any circumstance during the pandemic, mom and dad can still bond with their baby.

About HCA Healthcare

HCA Healthcare, one of the nation's leading providers of healthcare services, is comprised of 182 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 colleagues are connected by a single purpose — to give patients healthier tomorrows.

As an enterprise, we recognize the significant responsibility we have as a leading healthcare provider within each of the communities we serve, as well as the opportunity we have to improve the lives of the patients for whom we are entrusted to care. Through the compassion, knowledge and skill of our caregivers, and our ability to leverage our scale and innovative capabilities, HCA Healthcare is in a unique position to play a leading role in the transformation of care.

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